For a general discussion of online shopping see:

http://en.wikipedia.org/wiki/Online_shopping

This link is external to Riverview and its listing here is not an endorsement.

Sample CONTENTS

1 Webshop
   1.1 Benefits of online shopping
2 History
3 Customers
4 Trends
5 Logistics
   5.1 Payment
   5.2 Product delivery
   5.3 Shopping cart systems
6 Design
   6.1 Information load
   6.2 Consumer expectations
   6.3 User interface
7 Market share
8 Advantages
   8.1 Convenience
   8.2 Information and reviews
   8.3 Price and selection
9 Concerns
   9.1 Fraud and security concerns
   9.2 Privacy
10 Product suitability
11 Aggregation
12 See also
13 Notes
14 References